TTDesk.

TDesk SupportWorkspace settings

Workspace

Overview Analytics

Help desk

All tickets Inbox Knowledge base Saved replies Customers

Management

Team members Roles & permissions SLA policies Automations Activity log

Template library

UI components Form elements Form validation Data tables Icon library

Authentication

Utility pages

403 — Access denied 404 — Page not found 500 — Server error Maintenance

Settings

AMAlex MorganWorkspace admin

WorkspaceSettings

Settings

Make this workspace feel like your workspace.

My profile Workspace Notifications Preferences

My profile

The details your teammates see.

Alex MorganWorkspace administrator

First name *

Last name *

Work email *

Job title

A little about youKeep it short and useful. Up to 280 characters.

Workspace details

Identity, contact details, and working hours.

Workspace name *

Support email *

Time zone

Default language

Working day starts *

Working day ends *

Business hours apply Monday through Friday. Language and schedule choices are local configuration previews.

Notifications

Choose which updates deserve your attention.

New ticket assigned

When a conversation needs your help.

Customer replies

New messages in conversations you own.

SLA reminders

Tickets approaching their response target.

Weekly support digest

A summary of your team's support work.

Preferences are saved locally. This template does not send emails or push notifications.

Workspace preferences

Adjust the small things that make work easier.

Default ticket view

Date format

Compact table rows

Fit more records in the ticket and customer lists.

Reduce motion

Keep transitions instant in this workspace.

Compact rows and reduced motion apply to this template. Default view and date format are saved for a future integration.

HTML template / v1.0Documentation

Find a little clarity.

Jump to any page in your workspace.

Search pages

33 pages to explore.

OverviewWorkspace AnalyticsWorkspace DocumentationTemplate library All ticketsHelp desk Ticket conversationHelp desk Create ticketHelp desk InboxHelp desk Knowledge baseHelp desk Article editorHelp desk Saved repliesHelp desk CustomersPeople Customer profilePeople Team membersPeople Roles & permissionsPeople SLA policiesWorkspace AutomationsWorkspace SettingsWorkspace Activity logWorkspace UI componentsTemplate kit Form elementsTemplate kit Form validationTemplate kit Data tablesTemplate kit Icon libraryTemplate kit Sign inAuthentication Sign upAuthentication Forgot passwordAuthentication Reset passwordAuthentication Verify emailAuthentication Lock screenAuthentication 403 — Access deniedUtility pages 404 — Page not foundUtility pages 500 — Server errorUtility pages MaintenanceUtility pages

A few things to know.

Updates from the sample workspace.

Maya needs a hand inviting her team.
Customer conversation · Nov 10, 10:48 AM
The billing question has been resolved.
Sample team activity · Nov 10, 10:42 AM
Your onboarding guide is ready for a look.
Knowledge base · Nov 10, 10:18 AM

View activity